The International Meetings Skills Workshop
Frontline Training Solutions, in partnership with the Training Department of the Dutch Central Bank, has produced an exciting and highly interactive workshop called IMS (International Meetings Skills).
Workshop Objectives:
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To encourage and develop a strategic approach to making one's point at meetings and influencing the final decision. |
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To contribute and develop towards a sustainable consensus in which one emerges with integrity and professionalism. |
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To increase effectiveness at managing relationships across cultures. |
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To provide the tools, awareness and practice necessary to perform these objectives effectively. |
The workshop advances the skills necessary to contribute effectively at meetings where a number of parties compete to have their interests included in the final decision.
The areas covered include:
- Structuring and delivery for effective presentation at meetings
- Influence and Persuasion
- Effective English for meetings
- Argumentation
- Networking
- Flexibility
- Strategy
- Creative Solutions
- Working across cultures
- Rapport building
- Defending a vulnerable position
- Timing interventions
- Handling Questions
The central bank version of the workshop is offered through the Dutch Central Bank to all the central banks with the European System of Central Banks (ESCB). However the workshop can be adapted to address the challenges the personnel of any large organisation have when competing for resources and striving to achieve a sustainable decision.
IMS has proved as popular as it is effective. Here are some of the comments it generated from past delegates:
"Very interesting and educational course. Not a single dull moment! Perfect balance between practice and theory. It can serve very well as an eye-opener for one's own behaviour."
Willem Bovenschen - Dutch Central Bank, Lawyer – Legal Department"Especially those parts of the course where the facilitators brought in their acting capabilities were completely new to me and made me see aspects of a meeting from a different angle. Would recommend it to my colleagues and make also a positive report to our HR department."
Alfred Muigg - Bank of Austria, IT Development – Euro Payment System"I think it is really very helpful because it is practise + reflection on the many aspects at international meetings or at negotiations."
José Ramón Martínez Resano - Bank of Spain, Office of Operations"Maybe the best seminar I visited, so I will certainly recommend it very much!"
Wolfgang Messeritsch - Bank of Austria, Credit Analyst"It is a very good, nice, enjoyable and learning workshop. I would certainly recommend it to colleagues. It is also a very intensive workshop."
Enrico Vroombout - Dutch Central Bank, Balance of Payments Economist"Yes useful and relevant. The Culture game was an excellent idea."
Virpi Virkunen - Bank of Finland, Accounting Expert – Support Services"Go there!"
Helmut Stix - Bank of Austria, Economist – Research Department"Funny and very useful, not only for your professional life but for many other reasons."
François Cotier - Bank of France, Internal Audit"Good workshop – right mixture between theory and practice."
Franz Nauschnigg - Bank of Austria, Head of European Affairs"Take the workshop."
Iddo de Jong - Dutch Central Bank, Payments Systems Policy Advisor"I would recommend the workshop of course! Overall view: very positive and all days were interesting and useful. Lovely people and your trainers were very helpful."
Tuula Colliander - Bank of Finland, Head of Accounting Division"Learn and Laugh"
Robert van Burk - Dutch Central Bank, Security Officer – Payments & Securities
The workshop has been developed in a truly international environment. Central banks that have attended the workshop so far include Spain, Austria, France, England, Finland, Ireland, Greece, The Netherlands, Denmark, Lithuania and Sweden.
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